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IN THIS ISSUE:

Customer Corner: TTN's Top 5

Don Hutson Book

Whether the Weather: Fun Facts About Groundhog Day

Article: Growth in a recession is difficult-but possible!

Rosetta Stone:Content Now Available!

TTN Tidbits: Customer Service

Train Your Brain: January 2009 Word Find

TTN Tech Tip: Color-Coded Course Links

                                  Whether the Weather                                     Fun Facts About Groundhog Day

- Groundhog day tradition roots back to the celebration of Imbolc, Saint Brigid's Day and Candlemas Day.

- There is only one official weather predicting Groundhog. His name is Punxsutawney Phil.

- The first official Groundhog Day was celebrated on February 2, 1886 in Punxsutawney, Pennsylvania.

- Ancient Romans first celebrated a rough equivalent with a hedgehog that they believed to have "weather divination", it wasn't until German settlers came to America that a groundhog was used to substitute the European hedgehog.

- Over 30,000 visitors have been known to make there way to Gobblers' Knob in Punxsutawney, Pennsylvania. To watch the weather forecast of Phil the groundhog.

- Tradition has it that if the groundhog sees his shadow, there will be six more weeks of winter weather. If he does not see his shadow, there will be an early spring.
 

TTN TIDBITS

Click for Bio

 Customer Service - by Joel Arnold, TTNLearning

In this economic climate, customer service continues to reign supreme. Because of that, I’d like to give you a real life example of superior customer service; I’d like to tell you about our real estate agent, Doris. Although my wife and I are just one of her many customers, she feels like a friend. She bought Girl Scout cookies from my daughter. She sends us a personalized Christmas card every year. She calls us by our first name – she even knows our kids’ names! When we’ve had special requests, she does everything she can to fulfill them. And while it feels like we have our own personal real estate agent who does nothing but wait for our call, we know that she goes the extra mile for all of her customers. As a representative of her company, she’s turned a possibly impersonal entity into a friendly face. Not only do we recommend her to all of our friends, but you can also bet we’ll turn to her whenever we’re in the real estate market. And that’s great business!

For more great advice and tips on customer service, check out Brian Tracy’s “Customers for Life”, Don Hutson’s “The Attitude of Servitude”, or any of the other customer service courses provided by TTN Learning.

 


UPCOMING LIVE EVENTS

April 8, 2009

See Nido Qubein Live In Minneapolis!

Nido Qubein will present "If I Wanted To Buy What You Sell, Would I Buy It From You?"
Mpls Convention Center
Minneapolis, MN.  More info...


NOTABLE QUOTABLE

"Don't bother just to be better than your contemporaries or predecessors.
Try to be better than yourself."
                               ~ William Faulkner

"Any change, any loss, does not make us victims. Others can shake you, surprise you, disappoint you, but they can't prevent you from acting, from taking the situation you're presented with and moving on. No matter where you are in life, no matter what your situation, you can always do something. You always have a choice and the choice can be power."
                                        ~ Blaine Lee


FUN & INTERESTING FACTS

~ French speaking residents of Belgium are called "Walloons".

~ A group of geese on the ground is called a gaggle, a group of geese in The air is a skein.

~ Bill Gates' first business was Traff-O-Data, a company that created machines which recorded the number of cars passing a given point on a road.

NEW CONTENT

¿Hablas español?
Parlez-vous le français?
Want to learn how?
TTN is excited to introduce it's partnership with Rosetta Stone the leading language learning software that has made learning a new language second nature. Whether you are looking to learn for yourself, or want to train your business for the ever growing global market TTN and Rosetta Stone can help you learn quickly, easily and effectively.  Click here for course descriptions.
 

Growth in a recession is difficult-but possible!

Falling marketing budgets make it harder to keep lead volume at the level you need to meet your sales goals. Do you know how to zero in on your best opportunities for growth, or to uncover hidden opportunities in your target markets?

Even though budgets are falling, cutting back on prospecting is not an option. There are fewer and fewer opportunities out there, so it is more important than ever to stay ahead of the competition in identifying and exploiting them. A good prospecting resource is essential to refine your campaigns to the best possible targets, and to expand to new markets to help increase lead volume.

Harris InfoSource, a division of D&B, offers several prospecting solutions to fit any budget or need. Selectory is the premier list building tool that offers nearly limitless access to your target market at a single fixed price. Get a free trial and learn more about other D&B solutions that can help you grow your business at: http://www.harrisinfo.com/ttn/
 

TTN TECH TIP

For your convenience, TTN LMS version 6.0 and higher has an easily identifiable color-coding system for course links within the LMS...  A normal course link will appear blue.  A course that you've started but haven't yet completed will appear purple.  A course that you've completed will appear green.  And a course that was assigned to you and is overdue will appear red.  Hopefully this will help you quickly and easily determine your status with each course as you browse the TTN LMS.
 

TRAIN YOUR BRAIN

Take a break.  Print and complete the
TTNLearning February 2009 Word Find!

The One Minute Entrepreneur: The Secret to Creating and Sustaining a Successful Business -  by Ken Blanchard, Don Hutson, and Ethan Willis

Are you dreaming of unleashing your talents and diving into your own business venture?  Perhaps you've already taken the plunge and now find yourself in need of fresh ideas and guidance. 

In this engaging, easy-to-read story, Blanchard and Hutson teach four fundamental practices that have proven effective time and time again also will help you discover your entrepreneurial strengths by revealing twenty key entrepreneurial attributes and giving you an online tool to assess your development in each of these areas.

Whether you're poised for a start-up or already building and growing your own company, this indispensable guide will help you unlock your full entrepreneurial potential.

Click here to place your order while supplies last!

"Don Hutson and Ken Blanchard have done a beautiful job teaching the essence of entrepreneurship."

                                                                               - Zig Ziglar, author and motivational teacher
 

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