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IN THIS ISSUE:
Customer Corner: US Homes

New TTN Partner: Custom Guide

Article: Focus on the Good Stuff: The Power of Appreciation

TTN Tidbits:

National Customer Service Week

Course Spotlight: New! 21st Century Sales - Live Presentation

Train Your Brain: 2008 Olympics Word Find

TTN Tech Tip: Custom Login Box

TTN Listens: Dallas Power User Conference

CUSTOMER CORNER

U.S. Home Systems, Inc. has been a TTN client since 2003. They created a robust training system incorporating the TTN core library with Custom Content offered to nearly 1000 users. Their use has skyrocketed in 2008! The drive starts with a very dedicated champion, Ray Gollaher.  More >>

NEW TTN PARTNER

TTN is proud to announce our new partnership with Custom Guide. Custom Guide provides TTN with both Microsoft 2003 and Microsoft 2007 Office Suites. The courses have a high level of interactivity to keep the student engaged in the training. They are also indexed by skill and have book-marking ability so you can start a course and come back to where you left off for your convenience. For a free demo please call 1-800-487-3393 ext 412.

NEW TTN OFFERING:  File Cabinet Including HR Forms Library

                                   

The File Cabinet allows company managers to create folders or directories and upload their files (Word, Excel, PowerPoint, PDF, images, etc.) to the TTN LMS.  Each file can be set with access permissions and files can be assigned to users, departments, or locations.  Users can browse, read, print, or download the files they're given access to.  Manages can run a report on which users have completed a certain file, or what files a certain user has completed.  The file cabinet also includes a HR forms library, a full spectrum of documents and compliance solutions to support any Human Resource operation.  View Categories >>

Course Spotlight:
21st Century Sales - Live Presentation

In this live presentation, Brian Tracy covers modern day sales strategies. In this segment, he emphasizes the point: "In sales today, everything counts!"

Faculty Spotlight:
Tony Alessandra

Recognized by Meetings & Conventions Magazine as "one of America's most electrifying speakers," Dr. Tony Alessandra combines powerful content with captivating delivery. He is a widely published author with programs that focus on how to outmarket, outsell and outservice the competition. Topics include: "The Platinum Rule", "Moments of Magic" and "Collaborative Selling."

TTN TIDBITS

Click for Bio

Learning And Our Economy - by Joel Arnold, TTNLearning

Worried about the economy? Perhaps now is a great time to heed the words of Lee Iacocca when he said, “We are continually faced by great opportunities brilliantly disguised as insoluble problems.”

Today it is as important as ever to keep an edge over the competition; to have a team that is up-to-date on today’s skills and strategies, a team that is able to come up with creative solutions to what at first glance might appear to be ‘insoluble problems.’ One of the best ways to give your business that edge is through training and continual learning. Whether you wish to learn new techniques from today’s business leaders, or brush up on the fundamentals, training can give you a fresh outlook, boost morale and act as a great motivating tool.

In a recent issue of his e-zine, Chris Widener says, “Perhaps we need to embrace desperate situations when we find ourselves in them. Instead of reacting and panicking, we can discipline ourselves to step back, look objectively and allow our creative juices to flow.”

Now is not just the time to survive the current changes in our economy, but to thrive.

PRODUCT SHOWCASE

More info

The Success Principles: How to Get From Where You Are to Where You Want To Be - by Jack Canfield

Get Ready to transform yourself for success. Jack Canfield, co-creator of the best-selling Chicken Soup for the Soul series, turns to the principles he's studied and lived for over 30 years. The Success Principles will teach you how to increase your confidence, tackle daily challenges, and live with passion and purpose.  Order the Book Now >>


UPCOMING LIVE EVENTS

October  7, 2008

See Brian Tracy Live In Minneapolis!
Brian Tracy will present "Maximum Achievements" and "21st Century Selling Strategies".
Minneapolis Convention Center
Minneapolis, MN
More info...


November 5, 2008

See Brian Tracy Live In Cleveland!
Brian Tracy will present "Maximum Achievements" and "21st Century Selling Strategies".
Renaissance Cleveland Hotel
Cleveland, OH
More info...


NOTABLE QUOTABLE

"Live out of your imagination, not your history."
                                 --Stephen Covey
 

"Isn't it strange that I who have written only unpopular books should be such a popular fellow?"
                                
--Albert Einstein

FUN & INTERESTING FACTS

~ No U.S. President has ever had a key to the White House front door.

~ The sound you hear when you crack your knuckles is actually the sound of nitrogen gas bubbles bursting.

~ The only 2 animals that can see behind themselves without turning their heads are the rabbit and the parrot.

TTN LISTENS

Thank you to all who participated in the 2008 Power User Conference in Dallas, Texas.  TTN received a lot of great feedback from the power users that attended.  As a result of this feedback, TTN will be adding the following new features:

• Test completion certificates
• Improved user sorting
• Group training email notification
• Condensed home page drop-downs

By the way, these features will be added retroactively for existing users of our current platform.

Thanks again for attending and making it a great experience!!

FOCUS ON THE GOOD STUFF: THE POWER OF APPRECIATION - by Mike Robbins

Have you ever had something taken away from you only to realize how much you appreciated it after it was gone?

Most of us have taken someone or something for granted and only truly realized how much that person or situation meant to us after the fact such as our health, an important relationship, or business success.  Read Full Article >>

PREMIUM CONTENT AVAILABLE

Legal Compliance

Compliance with the law is not an option for today's corporations.  It is imperative that your company complies with all applicable regulations, not only meet the definitions of the law but also to create a safe and healthy work environment for your work force.  Click here for a list of courses available.  Contact Customer Support for more information.

NATIONAL CUSTOMER SERVICE WEEK

               October 6-10, 2008

TTNLearning will be participating in National Customer Service Week again this year.  Watch for course suggestions, articles, contests and much more.  Please contact your Customer Support Rep for ideas on how your company can also participate.

Customer Service Week Proclamation

TTN TECH TIP

Companies may request a custom LMS login box which they can host on their Internet or intranet site.  Users will be able to login to the LMS from a company branded page and will only need to supply their User ID and Password - Company ID will not be needed!

TRAIN YOUR BRAIN

Take a break.  Print and complete the
TTNLearning 2008 Olympics Word Find!
 

POWER NEGOTIATING TACTIC #17 - by Roger Dawson

Look Out For Good Guy/Bad Guy.  Whenever you are negotiating with two people look out for them using this tactic on you.  One of them appears to be mean, tough, and totally opposed to your proposal.  The other is warm, friendly, and very sympathetic.

Danger Point:  You are psychologically drawn to the Good Guy and want to please him by making concessions. 

Solution:  Counter the tactic by letting them know that you realize what they're doing.  It's such a well-known tactic that when you say to them, "Oh come on!  You're not going to play Good Guy/Bad Guy with me, are you?" they become embarrassed that they were caught, and will back off.

Quoted from Roger Dawson's Secrets of Power Negotiation. Roger is one of the country's leading experts on negotiation. His Power Negotiating courses are part of the TTN library.
 

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